• Paul Kelson

Magento 1 'End of life' What next?

Updated: Aug 20, 2019

Magento 1 is fast reaching its end of life…so what’s the urgency?

Can a merchant just carry on as is? What should they consider when migrating to M2? What should they consider when selecting an agency partner?

Hopefully all merchants are aware by now that Magento will be withdrawing support for the Magento 1 platform in June 2020. What this means is that not only will the platform receive no technical support but also many M1 modules will quickly become outdated because developers will invest less time in M1 extensions as they also transition to M2. There will be no new security updates or patches to the platform. This means that over time merchants’ sites will become more and more vulnerable and PCI compliance will cease. Now as a merchant you need to consider the effect this can have on your business if a data breach occurs, as you will have to notify all your customers of the breach as well as fixing the problem whilst your site is down. Following this you’ll have to deal with customer enquiries and complaints if any losses occur. All this will result in your reputation being damaged and the inevitable reduction in online sales which can amount to a huge loss in revenue. So not upgrading is very likely to be a false economy.

Benefits of moving to M2

Apart from the above, there are also the benefits of moving up to M2 to consider.

Magento 2 is a totally new iteration which has been built with a focus on performance, having been optimised for PHP7 which is a vast improvement on speed from PHP5 which M1 was built on, M2 has enough power out of the box to process up to 39% more traffic than M1 and is capable of providing support to 250,000 orders and up to 3.5 million page views each hour.

Magento 2 also provides updates to the core that make it easier to create even better mobile-enabled sites.  Now that almost 50% of eCommerce traffic is coming from mobile devices such as mobile phones and tablets, eCommerce stores need to create mobile responsive sites.  The redeveloped version of Magento incorporates mobile responsive templates, a touch-friendly checkout process, simple video integration, responsively designed themes, and more. Also for your team the backend of M2 is much more user friendly which will reduce the time spent managing your site, with faster product imports, drag and drop layout editing, content staging, optimisation for different screen sizing. Progressive Web App Support The risk of databases being overloaded is solved by dividing, product data, orders, and checkout, and dividing the load between them.

Magento Crunch !

Following conversations with merchants we’ve come to the conclusion there are many who, even though they’ve made the decision to upgrade to M2, are not treating it with any urgency. Now consider this, there are many thousands of M1 sites and only so many developers with any capacity to fit new projects within their already tight schedules. So as with any supply versus demand scenario, delays will worsen and many reputable developers are now finding themselves having to pick and choose which projects they take on and have already increased their day rates. So merchants who delay will see this getting more severe and worse still, could find themselves working with a developer that is not up to the task, with the resulting issues and additional costs that will cause.

It’s just a migration, right ?

Well..No! The only thing that can be migrated is the Data…. Everything else has to be done from scratch.

This should be considered as a new build, and an opportunity to rectify issues and improve the things you like.

Things to consider

Make sure your data is migrateable, catalog, orders and customers should be easy, however if you have any bespoke customised data sets, these will need further analysis. Take the opportunity to clean this data so you only take what’s needed.

Don’t try to tackle everything at once. We recommend sticking with the same design and introducing incremental changes following the move so you can give design your full attention to improve user journeys and conversions.

MOSCOW your build! Consider what functionalities you want for the new site and then break it down into; Must haves, Should haves, Could haves and Would haves.

Detail the following:

Stakeholders for the project. Roles and Responsibilities

M1 Extensions and will they be needed or are there alternatives

API’s to other platforms such as CRM, ERP, Finance, Marketing etc

Custom development on M1 and what it was for and do you still need it

New features you want as part of the new build

Development Partner

Unless you have the resources and skills internally, you're going to need to engage an external developer to assist with the project.

At DTC we're here to help! We offer all Magento 1 merchants a 'free discovery' consultation and will assist with finding the right partners for your project.

Contact us at

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